Staff Device Distribution Update

Halfway through our scheduled distribution of new staff devices, the process has gone very smoothly!  We upgraded 440 staff devices on Thursday (May 4th), and upgraded another 135 devices on Friday (May 5th).  We began with a bang – about 30 people arrived before 6:40 AM on Thursday – but after refining our process a bit, were able to process upgrades for the majority of users within our 15-minute target timeframe.  

Here are a few key pieces of information and takeaways that might be useful for staff who will be upgrading this week:  Continue reading Staff Device Distribution Update

Add a Preview Pane in Gmail

Those of you who have been used to Microsoft Outlook may miss the ability to preview emails without having to fully open them.  This short video shows a simple process (~ 1 minute to complete) to add a preview pane to your Gmail web interface.  For step-by-step instructions, look below the video.  

Continue reading Add a Preview Pane in Gmail

Alert: Google Fake Share Update

Yesterday, Google Drive was subject to a phishing attack that sent fake messages with a Google Doc link, with a subject line telling you that a file had been shared with you.  This was a worldwide event (not just ICCSD), and you can read about this issue here, here, and here.  

What should you do? 

While there is no evidence that this scheme allowed attackers to steal passwords, we are recommending that if you clicked the shared doc link in one of these spam emails, you change your password as a precautionary measure.  Since our ICCSD Google passwords are synchronized with our network passwords, you’ll need to change your network password.  You can do this by pressing Control-Alt-Delete at the same time, and clicking “Change a Password”.  You’ll need to enter your old (current) password, and then enter your new password two times.  Within a few hours (at the most), your new network password will be synchronized to Google, and will become your Google password as well.   Continue reading Alert: Google Fake Share Update

Google Drive Problem Alert: Don’t Click Shared Doc

Google Drive is currently experiencing a widespread problem that is not limited to ICCSD, which is causing “NAME has shared a document on Google Docs with you.”  

Do not click on the links that are being sent.  They are not legitimate. 

At this point, it’s unclear whether this is simply a problem with Google, or whether it’s a coordinating phishing attack.  Google has acknowledged the problem and is working on a solution.  In the meantime, here are some tweets from Google users around the country experiencing the same issue:  

Google Calendar: Viewing ICCSD Facilities (Room) Calendars

This video shows you how to add and view facilities calendars that have been created for scheduling of ICCSD rooms and facilities within Google Calendar.  For step-by-step instructions, look below the video.  

Continue reading Google Calendar: Viewing ICCSD Facilities (Room) Calendars