Internet Outage Update

Earlier today (12/20/2017), ICCSD experienced a district-wide internet outage that was caused by a fiber cut that affected Iowa Communications Network sites throughout eastern Iowa.

As of 9:30pm, the ICN has repaired the fiber and service has been restored. We expect that there will be no further outages associated with this incident.

We appreciate your patience as we worked through the ICN to resolve this problem.

Winter Break Network Maintenance

In advance of winter break, I wanted to share a handful of dates when we’ll have network maintenance that will affect network, wireless, and/or internet availability within the district during the break.  

January 2nd, 2018

  • Switch maintenance at Liberty High and Northwest Junior High will cause network disruptions in those buildings between 6 AM and 8 AM.  Network and internet services may be unavailable during this time period.
  • Further work will be done throughout the day in the following buildings, but we do not expect the work to result in network outages or downtime: Alexander ES, West HS, Liberty HS, Educational Services Center, South East JH, and North Central JH.

Continue reading Winter Break Network Maintenance

KACE Outage Update

As everyone is aware, we have been experiencing some issue with the KACE (KBOX) system both in the administrator portals and the Help Desk configuration. Due to a certificate error, some people have been receiving a message that KACE is unavailable due to too many redirects within the portal. This should now be resolved. Continue reading KACE Outage Update