Missing courses in Canvas? Read on!

We’ve received a number of support requests from individuals (students and teachers) who are missing courses in Canvas.  In the vast majority of cases, the Canvas enrollments are correct, but the user dashboard is customized such that the courses don’t appear when the user logs in.  Check out the steps (and video) below that show you how to customize which courses appear on your dashboard.

Continue reading Missing courses in Canvas? Read on!

Canvas Parent/Guardian Access

Changes to the Canvas app and authentication system in early August caused our previous instructions for using the parent app to no longer work.  Please follow the instructions below to create a parent/guardian account, to access Canvas Parent from a computer web browser, to set up the Canvas Parent iOS/Android app, and to obtain a student pairing code from a student account.  Teachers can find instructions for how to obtain student pairing codes here.  

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PowerSchool and Classroom Tech Resources for Teachers and Staff

As we get started with the school year, I wanted to remind teachers and other staff members about some of our PowerSchool and classroom technology resources and videos.

Power Teacher Pro: here, you’ll find step-by-step guides and videos relating to PowerTeacher Pro.

PowerSchool Resources: these step-by-step guides walk you through basic PowerSchool tasks.

Interactive Projector Videos: these video-walkthroughs show you how to use common interactive projector functions, and how to connect wirelessly to a projector.

Classroom Technology Resources: these step-by-step guides will show you how to identify and use features of our classroom technology suite, including the new suite and the SMART Board/hub computer configuration.

ICCSD Internet Services Restored

Internet access within the Iowa City Community School District was interrupted this Sunday morning, August 26th, when Iowa Communications Network (ICN) engineers accidentally cut a district fiber optic connection in Tiffin, IA.

The cut has been repaired and service restored as of Sunday, August 26th at 2:15 PM.  We will continue to monitor connectivity for issues going forward, but do not anticipate additional service interruptions.

Canvas Assignment Category Import Issue

We were notified today (see below) that Canvas has identified an issue – based upon ICCSD’s submission of the problem – with imports of assignment categories into Canvas from PowerSchool.  While imports are working for some teachers, they are not working for others.

Canvas Support has sent us an update to apply which they believe will solve this issue.  If you have had troubles importing assignment categories over the past few days, please try again after the update has been applied.  We’ll update this post as soon as we’ve been able to implement this fix.

Canvas Error