One of the benefits of Chromebooks the Chrome browser is that they automatically update their software to the latest version, freeing up IT staff time to work on other issues. We recently learned, however, that a handful of ICCSD Chromebooks were stuck on Chrome OS Version 61, which was preventing certain Chrome Apps – like Lexia – from loading.
At any time, students and teachers can manually check for software updates on a district-issued Chromebook or in the Chrome browser on a Windows or Mac computer. This can be an easy first step when an application is not loading or isn’t behaving as expected. In order to check for a software update, follow the appropriate set of instructions below; the first set shows how to update a Chromebook, and the second shows how to update the Chrome browser.
Updating Chromebook Software
- Click on your user account button in the bottom right corner of the screen, then click the settings (gear) button.
- Click the 3 lines next to “Settings” in the top left corner of the window that opens, and then click “About Chrome OS”
- Click “Check for Updates”
- If updates are available, click the “Restart” button after updates have finished installing.
Updating Chrome Browser Software
- Click the settings button (three dots) in the top right corner of your Chromebook screen
- Move your mouse cursor to “Help” and then choose “About Google Chrome”
- Chrome will check for updates. If any are available, click to update and restart your Chromebook when the update is completed. If your Chromebook is up-to-date (most common), you will receive a message that “Google Chrome is up-to-date”.