The Iowa City Schools experienced a network problem this morning that has resulted in some computers and printers losing network access. If you cannot access the internet on your computer or tablet, or if a networked printer is not printing properly, please restart the device. After a restart, network access should be restored.
How to restart a Windows 10 computer
How to restart a Chromebook
How to restart an iPad
If you still cannot access the internet after a restart, please submit a support ticket or call the Helpdesk at x4357.
I’ll be performing updates to the server that hosts the ICCSD Technology & Innovation Blog – this blog – and the Canvas login page this Sunday, November 4th, at 6 AM. I expect that any outages will be confined to the hours of 6 AM to 9 AM, with little to no risk of outages beyond that timeframe.
During this maintenance window, the tech blog will not be accessible, and the Canvas login page – http://iowacityschools.instructure.com – will not be available. Students, faculty, and parents can still log in to Canvas early Sunday morning, however, at the following addresses:
Students and Teachers: http://iowacityschools.instructure.com/login/saml