September 17th, 2019 is National IT Professionals Day!
At the Iowa City Community School District, we have a variety of roles in our tech department. Here are the types of IT professionals that make up our technology and innovation staff, and the ways they support tech throughout the district! Read More »
Final Update: District fiber has been rerouted and all services have been restored. If you have any additional connection issues please contact the Helpdesk.
Update:Internet and phone services have been restored at all schools except for Hoover, Lemme, and Lucas.
The following update was provided to families of the remaining affected schools.
“We wanted to make you aware that construction crews working on a private development in Iowa City cut and damaged over 1,000 feet of Iowa City Community School District and city-owned fiber optic cable, which caused an internet outage at the end of the school day Wednesday, September 11. The outage impacted City and Tate High Schools, South East Junior High, and Alexander, Hills, Hoover, Lemme, Lucas, Twain, and Wood Elementary Schools. As of Wednesday early evening, services have been restored to City, Tate, South East, Alexander, Hills, Twain, and Wood by using a secondary fiber optic path.
Unfortunately, there is no redundant fiber path available for Hoover, Lemme, and Lucas Elementary Schools. Crews will be working through the night to establish a temporary fiber route for these buildings, with a best-case completion timeline of Thursday morning. In the meantime, internet and phone services at Hoover, Lemme, and Lucas will be unavailable. Parents who need to get in touch with the school by phone can still call the school’s regular number, and those calls will be routed through district office staff. The district is working to establish cellular phone and data services in the affected buildings to provide for communications needs.
We appreciate your patience as we work through this issue.”
Orginal Notice: A fiber connection providing internet services for the school district and the City of Iowa City have been cut somewhere between the ESC and SEJH. Repair crews have been dispatched and are currently working on locating the cut. The following schools are affected and will do not have the internet.
- City Annex