PowerSchool Performance Issues Resolved

Grant Wood AEA and the PowerSchool Hosting team believe that they have resolved the problems that led to the PowerSchool performance issues we’ve experienced through the past two weeks.  

ICCSD’s PowerSchool instance has been operating normally today.  We will be monitoring the performance of this system to identify and address any further problems.  

PowerSchool Performance Issues Ongoing

As was the case last week, we are seeing serious PowerSchool performance issues again this morning.  These issues have been reported to our service provider, Grant Wood AEA, to be resolved through PowerSchool’s hosting services.  

At this point, we do not have a resolution ETA, though we will update the blog with information as it becomes available.  

3:43 PM Update: PowerSchool hosting believes that they have identified the root cause of this issue, but the solution has not yet been fully implemented and tested.  I will post a follow-up to this post when we can verify a resolution and/or timeframe.  

Fellowship Opportunity for ICCSD Teachers

Digital Promise, one of ICCSD’s partners on research projects and initiatives related to computational thinking, data interoperability, and learner variability, has released a call for applications for the next cohort of HP Teaching Fellows. The HP Teaching Fellows program supports elementary and secondary school educators who demonstrate powerful teaching and learning with technology. Ideal candidates design authentic, personally relevant lessons that challenge students and encourage collaboration.

The program provides educators the opportunity to:

  • Bring visibility to best practices happening within their school and district
  • Share thought leadership at national conferences and in various publications
  • Build community with innovative educators across the United States and Canada
  • Share and learn best practices with their peers and experts at Digital Promise
  • Earn micro-credentials for free
  • Experiment with new tech tools in their classrooms

There is no fee to apply or participate in HP Teaching Fellows. For priority consideration, educators should apply by Sunday, November 17 at:  http://go.pardot.com/e/414542/2PC5m5W/5dwzzn/993837131?h=zUfL4fzaio1ANLM0VOULmtSD4tlkVogIhWkFwnqEnfs

Continue reading Fellowship Opportunity for ICCSD Teachers

PowerSchool Maintenance

Per my post yesterday, PowerSchool configured a new server to host ICCSD’s PowerSchool instance and transitioned to the new server yesterday afternoon.  The goal with this transition was to address performance concerns that have existed since August, but have been amplified in recent weeks. 

Please report performance issues that you notice to the Help Desk. We’ve already received some reports that performance problems have not been fully resolved, and continue to with with PowerSchool through Grant Wood AEA to resolve these issues.

PowerSchool Down This Afternoon

ICCSD has been struggling with intermittent PowerSchool performance issues since the beginning of the year, with consistent problems with access and performance throughout the past week.  As our site is hosted by PowerSchool itself, we’ve been working through Grant Wood AEA to address these issues on the hosting end.  

PowerSchool has built a new server instance that they believe will rectify the issues we’ve faced, and will be transitioning our site to the new server this afternoon (11/7/19) at 4:30 PM.  We do not have an ETA for an outage during this transition, but staff, parents, and students should expect that the outage will last into the evening of 11/7.  

Once the transition is completed, we expect that our PowerSchool performance will be restored to normal, and that problems with grading, attendance, portal access, and synchronizations will be resolved.