Category Archives: Alerts

Canvas Grade Editing for Tri 1 Courses

As I noted in a previous post, teachers can still access grades/rosters and assignment submissions for Tri 1 courses.  That said, we are working with Canvas support right now on an issue that is preventing teachers from editing Tri 1 course grades in Canvas.  

We hope to have this resolved soon.  In the meantime, I’ll note that grades can still be entered and edited within PowerSchool.  

I’ll post an update as soon as I have one.  

Canvas – Trimester Change

As we learn during our first year Canvas implementation, I have some notes to share regarding teachers’ and students’ access to last trimester’s Canvas courses and data.  

Accessing Previous Grades – Teachers

If you log in to your T1 Canvas courses this morning, you will find that the “Grades” page appears to be empty.  In order to view and work with T1 grades, you will need to click the gear icon in the top right, and then choose “Show Concluded Enrollments”. 

Continue reading Canvas – Trimester Change

Chromebook Logouts on Lid Closure

Yesterday, I received a couple of emailed inquiries and a petition from students regarding a change in behavior when Chromebook lids were closed.  Previously, the Chromebooks were set to automatically go to sleep when the lid is closed – this helps to prevent inadvertent battery drain and overheating – and then to wake up when the lid is opened.   Continue reading Chromebook Logouts on Lid Closure

Subscribe to Blog Updates via Text

Taking a cue from a number of teachers here in the Iowa City Schools, I’m now offering the ability to subscribe to receive text message updates when new blog entries are posted.  This is separate from the email subscription option that has long been available, and will hopefully be appealing to those of you who prefer to use your phone / texting as a primary means of getting information.  

In order to subscribe, just click this link: https://www.remind.com/join/h8bh9k 

This service is being provided via Remind.com, which many of our teachers, students, and parents are already using for messaging.  You have the option of unsubscribing at any time by replying with @LEAVE to any of the texts. 

I’ll be excited to see whether this service is useful to those of you who follow the blog!

Brief Internet Outage

There will be a brief – less than 5 minutes – internet outage district-wide on Wednesday, October 25th at 5:30 PM.  This outage is related to maintenance being performed by our ISP to resolve a problem we’ve identified.  

Connectivity should be restored for all devices immediately after the maintenance is completed, with no action required on the part of users.  

Network Services Restored

The power outage at the physical plant headquarters has been resolved, and internet/phone services should now be working as normal at the physical plant, West High School, Weber Elementary, Horn Elementary, and TREC.  

Most users shouldn’t have to do anything in order to get back on the network, but if you have problems getting network access on your computer after the outage, I’d recommend that you restart your computer in order to reset your network configuration.  

If you are unable to access network resources or if larger-scale problems return, please contact the Helpdesk at x4357 or helpdesk@iowacityschools.org

Thanks for your patience as we worked through this issue.  

Major Network/Phones Outage

A power outage at the physical plant facility on the south side of Iowa City is causing internet and phone outages at West High School, Weber Elementary, Horn Elementary, and TREC.  

Physical plant is working to resolve this power outage.  Once it is resolved, network operations should resume as normal.  

Temporary Internet Outage

There will be a short internet outage tomorrow morning, October 12th, at 6:00 AM for maintenance. The outage should last around ten minutes.

Password Resets and Policy Development

We experienced a number of issues yesterday morning with students being unexpectedly forced to change their passwords; we avoid this type of unanticipated password change requirement due to its clear, negative impacts on instruction.  We believe that we have resolved this problem as of 10 AM yesterday morning, and have begun reviewing our policies to ensure that this does not occur again.  

On a related note, we’ll be beginning work next week to update our password policy to ensure that we’re safeguarding our students and staff while making sure that accounts are accessible and easy to use.  This work will be driven by newly released standards from the federal government’s National Institute of Standards and Technology (NIST); you can read the full Digital Identity Guidelines here.  For a nutshell version of some of the changes between the newly-released guidelines and previous recommendations, check out this article.  

I’ll be posting more information as we move ahead with the process of updating our policy.  

SMART Notebook License Notification

We’ve had a number of teachers contact us in recent days because of a message being displayed by SMART Notebook that our software license would soon expire. 

The software maintenance license was renewed, and our testing indicates that machines should now be getting the current license information; as soon as this happens, the expiration message should no longer appear.  If your SMART Notebook installation is still giving this message, please reboot your computer, ensure that you are connected to the internet after restarting, and then launch SMART Notebook again.  

As a point of clarification, this license renewal will not affect the software installed on district computers, and does not require that software be reinstalled or replaced.