Category Archives: Alerts

Emergency Alert Test Postponed to October 3rd

UPDATE: The emergency alert system test originally scheduled for September 20th has been postponed until October 3rd at 1:18 PM Central due to Hurricane Florence. 

Original post (dates updated): In order to avoid any confusion in our classrooms, I wanted to share this notification that on October 3rd, 2018, the Federal Emergency and Management Agency (FEMA) and the Federal Communications Commission (FCC) will conduct a nationwide test of the Emergency Alert System (EAS) and Wireless Emergency Alerts (WEA) beginning at 1:18 PM Central.

In our classrooms, students and teachers with cellphones are likely to receive test alerts – including an audible notification – at 1:18 PM on Thursday.  

Canvas Parent/Guardian Access

Changes to the Canvas app and authentication system in early August caused our previous instructions for using the parent app to no longer work.  Please follow the instructions below to create a parent/guardian account, to access Canvas Parent from a computer web browser, to set up the Canvas Parent iOS/Android app, and to obtain a student pairing code from a student account.  Teachers can find instructions for how to obtain student pairing codes here.  

Continue reading Canvas Parent/Guardian Access

ICCSD Internet Services Restored

Internet access within the Iowa City Community School District was interrupted this Sunday morning, August 26th, when Iowa Communications Network (ICN) engineers accidentally cut a district fiber optic connection in Tiffin, IA.  

The cut has been repaired and service restored as of Sunday, August 26th at 2:15 PM.  We will continue to monitor connectivity for issues going forward, but do not anticipate additional service interruptions.  

Canvas Assignment Category Import Issue

We were notified today (see below) that Canvas has identified an issue – based upon ICCSD’s submission of the problem – with imports of assignment categories into Canvas from PowerSchool.  While imports are working for some teachers, they are not working for others.  

Canvas Support has sent us an update to apply which they believe will solve this issue.  If you have had troubles importing assignment categories over the past few days, please try again after the update has been applied.  We’ll update this post as soon as we’ve been able to implement this fix.  

Canvas Error

Trimester Transition in Canvas

A technical limitation in Canvas does not allow two trimesters to be active at one time. As a result, district Canvas enrollment sync for third trimester is paused until Sunday evening, allowing teachers to finish second trimester grades and collect assignments without any technical problems.

This may result in students having incorrect third trimester enrollments in Canvas. PowerSchool is not impacted by this pause and students should use their PowerSchool schedule for class schedule data.  Canvas enrollments should be corrected Sunday night and be ready for class on Monday morning. Canvas is working towards a solution to this inconvenience and hopes to have this problem corrected by fall. Sorry for any confusion this may cause.

Network Outage on Saturday (1/13/17)

I hope that this is the last network outage announcement that we’ll have for a while, but need to notify users of the ICCSD network that we will have an outage affecting all schools in the northwest quadrant of the district beginning Saturday morning at 7 AM and lasting for five to seven hours.  

Affected schools include:

  • Liberty High School
  • Northwest Junior High
  • North Central Junior High
  • Borlaug Elementary
  • Coralville Central Elementary
  • Garner Elementary
  • Kirkwood Elementary
  • Penn Elementary
  • Van Allen Elementary
  • Wickham Elementary

This outage is due to a major fiber rerouting project that must be completed due to a property transaction by the City of Iowa City.  In addition to the aforementioned schools, this outage will also affect portions of the networks of the City of Iowa City, Johnson County, the Iowa Department of Transportation, and The University of Iowa, to name a few entities.  

While we were able to take steps during an earlier phase of this project to avoid outages for district facilities, that will be impossible during this phase of work.  It is our hope that, upon completion, we will have no further network outages in the foreseeable future.  

Internet Outage Update

Earlier today (12/20/2017), ICCSD experienced a district-wide internet outage that was caused by a fiber cut that affected Iowa Communications Network sites throughout eastern Iowa.

As of 9:30pm, the ICN has repaired the fiber and service has been restored. We expect that there will be no further outages associated with this incident.

We appreciate your patience as we worked through the ICN to resolve this problem.

Winter Break Network Maintenance

In advance of winter break, I wanted to share a handful of dates when we’ll have network maintenance that will affect network, wireless, and/or internet availability within the district during the break.  

January 2nd, 2018

  • Switch maintenance at Liberty High and Northwest Junior High will cause network disruptions in those buildings between 6 AM and 8 AM.  Network and internet services may be unavailable during this time period.
  • Further work will be done throughout the day in the following buildings, but we do not expect the work to result in network outages or downtime: Alexander ES, West HS, Liberty HS, Educational Services Center, South East JH, and North Central JH.

Continue reading Winter Break Network Maintenance

KACE Outage Update

As everyone is aware, we have been experiencing some issue with the KACE (KBOX) system both in the administrator portals and the Help Desk configuration. Due to a certificate error, some people have been receiving a message that KACE is unavailable due to too many redirects within the portal. This should now be resolved. Continue reading KACE Outage Update

Canvas Grade Editing for Tri 1 Courses

As I noted in a previous post, teachers can still access grades/rosters and assignment submissions for Tri 1 courses.  That said, we are working with Canvas support right now on an issue that is preventing teachers from editing Tri 1 course grades in Canvas.  

We hope to have this resolved soon.  In the meantime, I’ll note that grades can still be entered and edited within PowerSchool.  

I’ll post an update as soon as I have one.