UPDATE: This upgrade was unsuccessful (details here); we’ll be rescheduling the upgrade for next week.
Tonight is a big night for our internet service in the Iowa City Schools; a long-planned upgrade will take place beginning at 5:00 PM (on September 27th) that will expand our service from 1Gb bandwidth to 3Gb. Here’s what you need to know:
Continue reading Internet Service Upgrade 9/27/17
Due to an emergency router replacement, the wired and wireless networks at Hills, Transitions, and Weber will experience outages today beginning at 5:00 PM. This will impact ability to use the internet, access network resources, connect to the ICCSD wireless network, and use phones from those buildings.
We expect that the outage will last for approximately one hour. We appreciate your patience as we undertake this work.
Google is reporting all services are functioning normally after the brief outage this morning. If you are still having problems with any of the Google services, please submit a KACE ticket or contact the Help Desk.
Google is experiencing a nationwide outage that is affecting Gmail, Google Calendar, Google Drive, Google Docs, and Google Sheets. You may notice that Google services are not loading normally or are running very slowly. Google is aware of the problem and working on a resolution. For more information, you can check out the G Suite Status Dashboard, available here. We will also post updates as they are available.
Google Drive service has been restored. You should now be able to access your Google Drive normally. If you continue to have problems accessing Drive, please submit a KACE ticket or contact the Help Desk.
Google Drive is experiencing a nationwide outage this morning, September 7th. You may notice your Google Drive is not loading normally or is loading very slowly. Google is aware of the problem and is working on restoring service. For more information, you can check out the G Suite Status Dashboard, available here. We will also post updates as they are available.
In order to complete necessary maintenance related to a problem impacting Hills Elementary, network service – including internet, internal network services, and phone service – will be briefly disrupted today at 5:00 PM. This issue will impact Hills Elementary, Weber Elementary, and Transitions.
We expect that this outage will last between 5 and 10 minutes.
As part of a planned system upgrade, the ICCSD internet connection will briefly be offline at 5:00 PM on Monday, August 28th. We expect this outage to last for a short time, but there is the possibility that outages will continue either continuously or sporadically for up to one hour.
We do not expect any downtime after 6:00 PM on August 28th. As always, we appreciate your patience as we work to improve our network infrastructure and performance.
One of the most well-reviewed services that we’ve implemented in recent years in the Iowa City Schools is Read&Write for Google Chrome, which is designed to improve the accessibility of web resources. While we have pushed this service out to all students using their ICCSD Google accounts, the service’s publisher – Texthelp – requires that teachers sign up in order to receive premium access.
This service is available to all district teachers; ICCSD teachers can sign up at this link: https://www.texthelp.com/en-us/products/read-write/free-for-teachers/
You’ll need to enter your ICCSD email address as your email address, and can enter the following information for the district administrator section:
School/District Admin Name: Justin Miller
School/District Admin Email: email@example.com
I hope that you enjoy and benefit from this resource!
Yesterday, Google Drive was subject to a phishing attack that sent fake messages with a Google Doc link, with a subject line telling you that a file had been shared with you. This was a worldwide event (not just ICCSD), and you can read about this issue here, here, and here.
What should you do?
While there is no evidence that this scheme allowed attackers to steal passwords, we are recommending that if you clicked the shared doc link in one of these spam emails, you change your password as a precautionary measure. Since our ICCSD Google passwords are synchronized with our network passwords, you’ll need to change your network password. You can do this by pressing Control-Alt-Delete at the same time, and clicking “Change a Password”. You’ll need to enter your old (current) password, and then enter your new password two times. Within a few hours (at the most), your new network password will be synchronized to Google, and will become your Google password as well. Continue reading Alert: Google Fake Share Update