Tag Archives: Alert

Temporary Internet Outage

There will be a short internet outage tomorrow morning, October 12th, at 6:00 AM for maintenance. The outage should last around ten minutes.

Nationwide Google Outage

Google is experiencing a nationwide outage that is affecting Gmail, Google Calendar, Google Drive, Google Docs, and Google Sheets. You may notice that Google services are not loading normally or are running very slowly. Google is aware of the problem and working on a resolution. For more information, you can check out the G Suite Status Dashboard, available here. We will also post updates as they are available.

Google Drive Service Restored

Google Drive service has been restored. You should now be able to access your Google Drive normally. If you continue to have problems accessing Drive, please submit a KACE ticket or contact the Help Desk.

Nationwide Google Drive Outage

Google Drive is experiencing a nationwide outage this morning, September 7th. You may notice your Google Drive is not loading normally or is loading very slowly. Google is aware of the problem and is working on restoring service. For more information, you can check out the G Suite Status Dashboard, available here. We will also post updates as they are available.

Alert: Google Fake Share Update

Yesterday, Google Drive was subject to a phishing attack that sent fake messages with a Google Doc link, with a subject line telling you that a file had been shared with you.  This was a worldwide event (not just ICCSD), and you can read about this issue here, here, and here.  

What should you do? 

While there is no evidence that this scheme allowed attackers to steal passwords, we are recommending that if you clicked the shared doc link in one of these spam emails, you change your password as a precautionary measure.  Since our ICCSD Google passwords are synchronized with our network passwords, you’ll need to change your network password.  You can do this by pressing Control-Alt-Delete at the same time, and clicking “Change a Password”.  You’ll need to enter your old (current) password, and then enter your new password two times.  Within a few hours (at the most), your new network password will be synchronized to Google, and will become your Google password as well.   Continue reading Alert: Google Fake Share Update

Google Drive Problem Alert: Don’t Click Shared Doc

Google Drive is currently experiencing a widespread problem that is not limited to ICCSD, which is causing “NAME has shared a document on Google Docs with you.”  

Do not click on the links that are being sent.  They are not legitimate. 

At this point, it’s unclear whether this is simply a problem with Google, or whether it’s a coordinating phishing attack.  Google has acknowledged the problem and is working on a solution.  In the meantime, here are some tweets from Google users around the country experiencing the same issue:  

ICCSD Email Switch In Progress

The District completed the configuration necessary to switch to Gmail for email service last night at 8 PM.  This transition is in progress, but propagation of the change has been slower than we anticipated (more details below).  As such, emails are still being delivered to Exchange, and users can access emails and calendar information as you always have.  You may also notice that some emails are being delivered to your Google accounts; as of 7:30 this morning, those emails will be automatically forwarded to your Exchange account as well.  Once the change has been fully propagated, we’ll notify users of the time at which new emails will only be delivered to Google.  Continue reading ICCSD Email Switch In Progress

Internet Performance Issues

The district is currently experiencing internet performance issues related to a distributed denial-of-service (DDoS) attack.  We are working to mitigate these problems, and expect to have normal internet performance within the hour.  

I’ll post updates here as more information becomes available.