One of the benefits of Chromebooks the Chrome browser is that they automatically update their software to the latest version, freeing up IT staff time to work on other issues. We recently learned, however, that a handful of ICCSD Chromebooks were stuck on Chrome OS Version 61, which was preventing certain Chrome Apps – like Lexia – from loading.
At any time, students and teachers can manually check for software updates on a district-issued Chromebook or in the Chrome browser on a Windows or Mac computer. This can be an easy first step when an application is not loading or isn’t behaving as expected. In order to check for a software update, follow the appropriate set of instructions below; the first set shows how to update a Chromebook, and the second shows how to update the Chrome browser.
Continue reading Updating Chromebook and Chrome Browser Software
An update to the Chrome browser caused an alert to appear when people are trying to use district webmail, along with several other district sites, in Chrome. The updated Chrome browser flags all secured (HTTPS) websites that don’t have a certificate that Google considers to be valid as unsecured.
The site will still work if you click advanced and then proceed, and is in fact encrypted and secure. We’re working on updating our security certificate with a new registrar that will remove this error in Chrome.
If you continue to have trouble opening webmail or other district sites in Chrome, please switch to Firefox or Edge, or use Microsoft Outlook to access your email.
The message (below) was emailed to all ICCSD parents, and includes information regarding accounts and services provided to students.
In order to ensure that parents and guardians are aware of the technology services that the Iowa City Schools provide to our students, this is the first of what will be annual notifications regarding district-issued accounts. Continue reading Student Account and Service Notification