Please check this document for current answers to the most common questions we receive related to offsite learning.
It is important that students and families are able to gain access to educational, news, and communication resources during this challenging time. To this end, Iowa City CSD’s Technology & Innovation staff are preparing to make Chromebooks available to elementary school students who do not have access to computers within the home. Families of elementary students that do not have access to a laptop computer, desktop computer, or tablet in the home may complete this request form or call (319) 688-1950, after which you will be contacted with instructions for picking up the device. We do ask that requests be made by families who lack computing resources at home, as we wish to ensure that devices are available to all families in need of service.
While secondary students have been assigned a Chromebook from their school as part of the secondary one-to-one Chromebook program, we recognize that some students may have left their school-issued Chromebook at school prior to leaving for Spring Break. If a secondary student’s Chromebook is still at school at this time, please contact the ICCSD Technology Helpdesk at email@example.com, or by calling (319) 688-1950.
We have also worked with telecommunications providers to identify opportunities to provide for internet access to District families with no existing internet service. If your family does not have internet service at home, please fill out this form or call (319) 688-1950 to arrange for district-provided internet access. Once your form has been submitted, we will contact the telecommunications provider and assist in arranging for the establishment of service during the COVID-19 related school closure. Again, we ask that requests only be submitted in cases where home internet is currently unavailable, as we want to ensure that resources are available for all families in need of service. The ICCSD Technology Helpdesk is expected to remain open throughout the school closure, and will be available to support use of district-provided technology beginning Tuesday, March 24. You can contact the Helpdesk by emailing firstname.lastname@example.org, using the chat option available in the bottom right corner of innovation.iowacityschools.org, or by calling (319) 688-1950.