Halfway through our scheduled distribution of new staff devices, the process has gone very smoothly! We upgraded 440 staff devices on Thursday (May 4th), and upgraded another 135 devices on Friday (May 5th). We began with a bang – about 30 people arrived before 6:40 AM on Thursday – but after refining our process a bit, were able to process upgrades for the majority of users within our 15-minute target timeframe.
Here are a few key pieces of information and takeaways that might be useful for staff who will be upgrading this week: Read More »
Laptops will be upgraded at the ESC on May 4th and 5th, and May 11th and 12th. We know that a mid-year upgrade presents challenges with regards to the busy schedules that all of you maintain, and as such, we’re working to make this process as accessible as possible.
Upgrade Hours: Our upgrade hours will be 6:30 AM to 6:30 PM on each of the listed days (listed at the bottom of this post).
What to Bring: You should bring your laptop and your laptop power adapter; old power adapters will not work with the new laptops, so it’s important that we receive all old adapters back. Read More »