In advance of winter break, I wanted to share a handful of dates when we’ll have network maintenance that will affect network, wireless, and/or internet availability within the district during the break.
January 2nd, 2018
- Switch maintenance at Liberty High and Northwest Junior High will cause network disruptions in those buildings between 6 AM and 8 AM. Network and internet services may be unavailable during this time period.
- Further work will be done throughout the day in the following buildings, but we do not expect the work to result in network outages or downtime: Alexander ES, West HS, Liberty HS, Educational Services Center, South East JH, and North Central JH.
Continue reading Winter Break Network Maintenance
As everyone is aware, we have been experiencing some issue with the KACE (KBOX) system both in the administrator portals and the Help Desk configuration. Due to a certificate error, some people have been receiving a message that KACE is unavailable due to too many redirects within the portal. This should now be resolved. Continue reading KACE Outage Update
*UPDATE: 1:21 PM, 10/28/16*
Normal internet and network operation has now been restored district-wide. We identified a network policy that was creating an inordinate amount of traffic. That traffic flow has now been stopped, and other network indicators are now within normal ranges. We appreciate your patience as we worked through this problem.
8:00 AM: The ICCSD network is currently experiencing a networking / internet service disruption as of 8 AM on October 28th.
This can be seen in the image at the right; typically an early-morning speed test should show between 500Mb and 1000Mb down; currently I’m seeing 5Mb down from my test machine. While the internet is still accessible, performance – especially for streaming applications – will be slow and/or unreliable until the problem is resolved.
We believe that we have isolated the issue and are working to fix the problem. I will provide an update here as soon as the problem is resolved. We appreciate your patience in the meantime.