Tag Archives: Email

EMAIL SPOOFING ON THE RISE

Good Afternoon,

I’m sure by now you are all familiar with and have experienced email phishing, but today I’m reaching out to discuss another very popular tactic called email spoofing.

Email spoofing is a type of forgery that makes the email look like it’s from a boss or colleague in need. They will often send a short, vague and sometimes desperate email in attempt to get you to reply to the message. Recently, school districts (including ours) have been hit hard with these attempts. Just in the last week we’ve seen five building administrator’s accounts spoofed.

You can generally tell that these are fake emails by looking at the email address the message is being sent from.  For example, the account doe.john@iowacityschools.org would be someone from the district and should be safe to reply to. However, an email from johndoe12@gmail.comprincipaljohndoe@yahoo.com, or even doe.john.iowacityschools.org@gmail.com are fake and potentially malicious. These are only examples and this is not an exhaustive list.

Here are few email best practices put together by the Help Desk.

  • Do not send confidential or sensitive information via email.
  • Do not send money or gift cards via email.
  • Always verify the sender’s address.
  • Keep an eye out for a yellow or red warning across the top of an email.


As always, if you have questions or suspect a spoofed email, contact the Help Desk.


Thanks,

Josh Reynolds
Client Services Manager

Email outage

UPDATE: Email services are working normally. If you’re experiencing issues this morning, please contact the help desk.

We are currently experiencing district-wide problems with email. Google is working on resolving this issue nationwide. We will post an update when we’ve received word that the issue has been resolved.

Google G-Suite Tips and Tricks

As I’m preparing to assist with Google-focused professional development for staff here at the ESC, I wanted to share more broadly some tips and tricks for working more efficiently and effectively within the Google G-Suite, including Drive, Docs, Sheets, Forms, Calendar, and other apps.  Some of the resources below are mine and some are from elsewhere; I hope that some of these tips are helpful to you! Continue reading Google G-Suite Tips and Tricks

Extending Gmail with Google Labs

Gmail offers a number of features that allow you to customize your experience, and I’ve blogged about some of those already – such as adding a preview pane (like Outlook) and creating rules to filter incoming messages – but I haven’t yet written about the wonder that is (are?) Gmail Labs.  

What are Gmail Labs? 

Have you ever wanted to be able to automate replies that you send on a regular basis?  Automatically filter out bulk emails?  Add your calendar to your Gmail interface?  These and many more features are available within Gmail Labs, and can be enabled for any ICCSD account.   Continue reading Extending Gmail with Google Labs

Copying an Outlook Email List to Google

As we await a new update for email migrations, I thought I’d address one of the more common questions I’ve received regarding migrating from Exchange to Google.  Specifically, a lot of people have been asking me how to migrate email lists from Outlook to Google. Continue reading Copying an Outlook Email List to Google

ICCSD Email Migration Video Instructions

As I’ve written previously, the Iowa City Community School District is transitioning from our current email service (Exchange) to Google (Gmail) for email and calendars.

For detailed information, follow the link (above) to my previous blog post or check out my Email migration presentation.  I’ve also created a video (below) that walks you through the process of importing your email from Outlook to Gmail.   Continue reading ICCSD Email Migration Video Instructions

Email Transition

Last Friday, I emailed all all staff members and board members in the district with the news that we’re transitioning from Microsoft Exchange email servers (our current email service) to Google (Gmail) for email service on April 27th.  

This change should have no impact on the general public – all district email addresses will  remain the same, and there will be no delivery delays or loss of data as we transition – but I did want to provide some information here regarding why the change is being made, and what the impact will be on staff members.   Continue reading Email Transition

ICCSD Internet Service Disruption

On Monday, February 20th at 6:30 PM, ICCSD will experience an internet service outage due to scheduled maintenance by our internet service provider, the Iowa Communications Network (ICN).  During the outage, internet service will not be available within district buildings, and some district-provided web services, such as Exchange email, will not be available.  The district website, PowerSchool, and Google services will continue to be available during this time. 

While we do not yet have an expectation from the ICN regarding how long this maintenance window will take, we are estimating a four-hour service disruption.