Tag Archives: Featured

Home Internet for Students

If your family does not have internet service at home, please fill out this form or call (319) 688-1950 to arrange for district-provided internet access.  Once your form has been submitted, we will contact a telecommunications provider and assist in arranging for the establishment of service during the 2020-2021 school year.  We ask that requests only be submitted in cases where home internet is currently unavailable, as we want to ensure that resources are available for all families in need of service. 

The ICCSD Technology Help Desk is open on business days, and will be available to support use of district-provided technology and to provide limited support with District-provided internet. You can contact the Helpdesk by emailing helpdesk@iowacityschools.org, using the chat option available in the bottom right corner of this site, or by calling (319) 688-1950. 

ICCSD Tech Support

Iowa City Schools students, families, and staff can reach us to obtain technical support using any of the methods listed below. Also, please check out our Frequently Asked Questions page to support home use of technology during the COVID-19 pandemic.

ICCSD Helpdesk

Hours: 7:30 AM to 4:30 PM, Monday – Friday

helpdesk@iowacityschools.org

Phone: (319) 688-1950

Chat: Use the chat option available in the bottom right corner of this page during business hours.

Spanish language support is available at the ICCSD helpdesk.

After-Hours Help

Hours: 4:30 PM to 10:00 PM, Monday – Friday

Click here to reserve a time slot

Pearson Education has partnered with the Iowa City Schools at no charge to offer after-hours technology support through their customer service centers in Iowa City and San Antonio, TX.

The District has coordinated with  Pearson to help support District students, families, and staff, though please be aware that certain types of requests will need to be referred back to the District.

Spanish language support is available via the Pearson after-hours support.

Frequently Asked Questions

Please check this document for current answers to the most common questions we receive related to offsite learning.  

ICCSD Student ID Cards Can Now be Used at our Public Libraries

We’re excited to announce a new partnership that will allow ICCSD Student ID cards to be used at the public libraries within our district.  Over the past six months, we’re grateful to have had the opportunity to work with the Iowa City Public Library, Coralville Public Library, and North Liberty Public Library to implement this complex project.  Some of the highlights of this program include: 

  • an exemption from fines and late fees
  • access to books at any public library location, along with access to digital materials, books on CD, and other media
  • ability to check out up to 3 items at a time
  • access to the public library system for all ICCSD students in grades K-12

We’ve been able to integrate our systems such that this service will be available to students immediately (pending distribution of ID cards to elementary students, which is underway).  

Read on for the full release: 

Continue reading ICCSD Student ID Cards Can Now be Used at our Public Libraries