Tag Archives: Google Drive

Maximizing Internet/Network Performance

While we’ve taken many steps to expand our network access and performance over the past few months, the reality is that all networks face hard limits in terms of the amount of data that can be moved at once.  

In order to ensure that teachers and students are able to maximize internet and network performance, here are a few useful tips: Continue reading Maximizing Internet/Network Performance

Google Services Restored

Google is reporting all services are functioning normally after the brief outage this morning. If you are still having problems with any of the Google services, please submit a KACE ticket or contact the Help Desk.

Nationwide Google Outage

Google is experiencing a nationwide outage that is affecting Gmail, Google Calendar, Google Drive, Google Docs, and Google Sheets. You may notice that Google services are not loading normally or are running very slowly. Google is aware of the problem and working on a resolution. For more information, you can check out the G Suite Status Dashboard, available here. We will also post updates as they are available.

Google Drive Service Restored

Google Drive service has been restored. You should now be able to access your Google Drive normally. If you continue to have problems accessing Drive, please submit a KACE ticket or contact the Help Desk.

Nationwide Google Drive Outage

Google Drive is experiencing a nationwide outage this morning, September 7th. You may notice your Google Drive is not loading normally or is loading very slowly. Google is aware of the problem and is working on restoring service. For more information, you can check out the G Suite Status Dashboard, available here. We will also post updates as they are available.

Alert: Google Fake Share Update

Yesterday, Google Drive was subject to a phishing attack that sent fake messages with a Google Doc link, with a subject line telling you that a file had been shared with you.  This was a worldwide event (not just ICCSD), and you can read about this issue here, here, and here.  

What should you do? 

While there is no evidence that this scheme allowed attackers to steal passwords, we are recommending that if you clicked the shared doc link in one of these spam emails, you change your password as a precautionary measure.  Since our ICCSD Google passwords are synchronized with our network passwords, you’ll need to change your network password.  You can do this by pressing Control-Alt-Delete at the same time, and clicking “Change a Password”.  You’ll need to enter your old (current) password, and then enter your new password two times.  Within a few hours (at the most), your new network password will be synchronized to Google, and will become your Google password as well.   Continue reading Alert: Google Fake Share Update

Google Drive Problem Alert: Don’t Click Shared Doc

Google Drive is currently experiencing a widespread problem that is not limited to ICCSD, which is causing “NAME has shared a document on Google Docs with you.”  

Do not click on the links that are being sent.  They are not legitimate. 

At this point, it’s unclear whether this is simply a problem with Google, or whether it’s a coordinating phishing attack.  Google has acknowledged the problem and is working on a solution.  In the meantime, here are some tweets from Google users around the country experiencing the same issue:  

Backing Up Your Files With Google Drive

We in the technology & innovation department are tremendously excited about the staff-assigned laptop upgrades that are taking place in early to mid-May.  Such a large undertaking, however, also creates potential pitfalls that we’ve been working hard to avoid.  

One of the steps that staff members can take to ensure that the upgrade process goes quickly and smoothly is to back up your files prior to the laptop upgrade date.  Since our Google Drive accounts offer unlimited storage, we’re strongly recommending the use of the Google Drive application to back up any and all files that you want to keep to your Google Drive account, and then after the upgrade the Google Drive application can be used to download those files to your new computer.   Continue reading Backing Up Your Files With Google Drive

What’s New: Google Team Drives

Earlier this week, the technology & innovation department enabled Team Drives within our Google domain, allowing staff to make use of this great sharing resource that is fully integrated with Google Drive.  

What are Team Drives?

Essentially, you can think of your team drive as a Google Drive for a group, that will be owned by the group.  Here’s an example:  Continue reading What’s New: Google Team Drives

Email Transition

Last Friday, I emailed all all staff members and board members in the district with the news that we’re transitioning from Microsoft Exchange email servers (our current email service) to Google (Gmail) for email service on April 27th.  

This change should have no impact on the general public – all district email addresses will  remain the same, and there will be no delivery delays or loss of data as we transition – but I did want to provide some information here regarding why the change is being made, and what the impact will be on staff members.   Continue reading Email Transition