Happy first day of school, everybody! Unfortunately, the District has experienced a power outage impacting the Educational Services Center, which serves as the District’s administration building and home to the technology help desk.
We have a generator that will ensure that our servers and network services stay up, so there should be no substantial impact to services like Canvas, Seesaw, G Suite, etc. Our Help Desk has been interrupted, however, and we are currently redeploying staff to facilities that do have power. We will continue to work through requests as quickly as possible, but be aware that phone and chat support, in particular, will be disrupted.
MidAmerican Energy reports that they expect to resolve the outage by approximately noon today (9/8/2020).