Tag Archives: Performance

PowerSchool Performance Issues Ongoing

As was the case last week, we are seeing serious PowerSchool performance issues again this morning.  These issues have been reported to our service provider, Grant Wood AEA, to be resolved through PowerSchool’s hosting services.  

At this point, we do not have a resolution ETA, though we will update the blog with information as it becomes available.  

3:43 PM Update: PowerSchool hosting believes that they have identified the root cause of this issue, but the solution has not yet been fully implemented and tested.  I will post a follow-up to this post when we can verify a resolution and/or timeframe.  

Citrix Virtual Application Server Updates

We’ve revamped the ICCSD virtual application server! Here are a few exciting things we’ve done to improve the user experience.

  • Branded login page
  • New and improved background servers
  • Improved login times
  • App optimization for better processing and graphics performance
  • Profile cleanup and reconfiguration
Continue reading Citrix Virtual Application Server Updates

Internet Service Upgrade Completed

After a couple of false starts, we successfully completed an upgrade of our internet service through the Iowa Communications Network (ICN) just over a week ago.  The most substantial impact of this change is that our internet bandwidth has been expanded from 1Gb to 3Gb, a critical improvement (more on that below). 

Why was this upgrade necessary?

Once we completed the upgrade, issues we had been facing with internet performance almost immediately vanished.  Prior to the upgrade, we were seeing our bandwidth max out immediately at the beginning of the school day, and it would remain that way until school was out for the day.  This means that – at any given time – we had more demand for bandwidth than our service could accommodate, resulting in slow performance and intermittent drops / loading errors.  You can see this in the chart at right, which shows our demand and usage prior to the upgrade.   Continue reading Internet Service Upgrade Completed